TERMS AND CONDITION

You return You receive

Defective items (no fault of customer)

Unopened items returned in the original condition as shipped

Wrong item shipped or item does not match what was shown on this website

100% of the item’s purchase price AND free shipping label

Partial refunds

You may receive a partial refund to the original form of payment* for the items listed below.

You return You receive

Non-defective items that are returned opened and within the item’s return policy period

Non-defective special orders or custom-built items within the return policy period

85% of the item’s purchase price

You may receive a partial refund to the original form of payment* for the items listed below. Returns for these reasons will require panther Customer Service assistance.

You return You receive
  • Non-defective items that are returned unopened and beyond the return policy period
85% of the item’s purchase price
Returns received in any of the following conditions may be rejected or may receive a partial refund.

  • Items not in original condition, damaged, missing accessories, retail box, UPC code or showing obvious misuse not due to panther error
  • Physical user damage
Up to 50% of the item’s purchase priceRejected items will be returned to the customer
Opened, non-defective notebook and desktop PCs, tablets and TVs in original condition and within the return policy window 75% of the item’s purchase price
Opened physical software, DVDs, games with plastic wrap removed and ALL downloadable software not due to Newegg error 0% of the item’s purchase price (non-refundable)